Terms of Use

Last updated: October 24, 2026

These Terms of Use govern access to and use of sretyu.com, including its website features, content, customer accounts where available, and customer-support services.

By accessing or using our website, you agree to comply with these Terms and applicable law. Purchases are additionally governed by our Terms & Conditions and other applicable store policies.

1. Website Operator

The sretyu™ brand and sretyu.com website are operated by the company identified in the Business Information section above.

References to “sretyu™,” “we,” “us,” or “our” in these Terms refer to the store operator. References to “you” or “your” refer to a website visitor, customer, or other user.

2. Acceptance of These Terms

By accessing or using the website, you agree to these Terms of Use. If you do not agree with these Terms, please discontinue use of the website.

Purchases and transactions are also subject to the applicable Terms & Conditions, Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment & Security policy.

3. Eligibility

To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian, as permitted by law.

4. Permitted Website Use

You may use our website for lawful personal shopping, product research, order-related activities, account management where available, customer support, and other legitimate activities connected with our services.

Your permission to use the website is limited, revocable, non-exclusive, and non-transferable and remains subject to these Terms.

5. Prohibited Uses

You may not use the website to:

• Violate applicable laws or regulations.
• Commit fraud or submit false or misleading information.
• Attempt unauthorized access to systems, accounts, or data.
• Introduce malware, malicious code, or harmful technology.
• Interfere with website security, availability, or operation.
• Use automated tools to scrape or collect website information without authorization.
• Collect another person's information unlawfully.
• Infringe intellectual property, privacy, publicity, or other legal rights.
• Misrepresent your identity or relationship with sretyu™.
• Use website content or services for unauthorized commercial activity.

Where prohibited activity is identified, we may restrict website access, suspend an account, cancel an affected order, or take other reasonable action consistent with applicable law.

6. Intellectual Property

The sretyu™ name, branding, website design, graphics, photographs, text, videos, logos, product presentation, and other original website content are owned by, licensed to, or lawfully used by the store operator.

Protected content may not be copied, reproduced, modified, republished, distributed, sold, or commercially exploited without appropriate authorization, except where applicable law permits such use.

Nothing on the website transfers ownership of our intellectual property or third-party intellectual property to a user.

7. Accounts and Information Accuracy

Where customer-account or checkout features are available, you are responsible for providing current, complete, and accurate information.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by law.

Please notify us promptly if you believe your account or order information has been accessed or used without authorization.

8. Customer Reviews and Submitted Content

If the website allows reviews, photographs, comments, questions, or other customer submissions, you are responsible for ensuring that your content is accurate, lawful, and does not violate another person's rights.

By voluntarily submitting content for publication, you grant sretyu™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use that content in connection with operating, improving, and promoting the store, subject to applicable law and our Privacy Policy.

We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

9. Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, weight, materials, features, pricing, and availability accurately.

Product colors may appear differently because of photography, lighting, screen settings, and display calibration. Measurements and weights may also be subject to reasonable variation.

Plant growth and cultivation results can vary according to plant type, growing conditions, temperature, lighting, water, growing medium, and individual care practices. Product descriptions do not guarantee a particular biological result.

We may correct or update product information if an error, inaccuracy, or omission is identified.

10. Informational Content

Plant-care information, growing suggestions, and other educational material on the website are provided for general informational purposes.

Such information is not a guarantee of plant survival, growth rate, yield, or any particular outcome. Users should follow the instructions supplied with the relevant product and consider the specific requirements of their plants and environment.

Website content is not intended to replace qualified professional advice where such advice is necessary.

11. Third-Party Services and Links

Our website uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, customer-service, communications, security, and advertising providers.

The website may also contain links to third-party websites or services. Their content, availability, products, services, security, and privacy practices may be governed by their own terms and policies.

We do not control every aspect of third-party services and encourage users to review applicable terms before using them.

12. Website Availability

We may update, maintain, modify, restrict, suspend, or discontinue portions of the website where reasonably necessary.

Temporary interruptions may occur because of maintenance, technical problems, security issues, provider outages, system updates, or circumstances outside our reasonable control.

We do not guarantee that every website feature will always be available, uninterrupted, or free from errors.

13. Website Security

We use reasonable measures intended to support website and information security. However, no website, electronic communication, or online transmission method can be guaranteed to be completely secure.

You are responsible for taking reasonable precautions when accessing the website and for protecting your device, account credentials, and personal information.

14. Purchase Policies

Purchases submitted through sretyu.com are additionally governed by the following policies:

• Terms & Conditions.
• Shipping Policy.
• Return & Refund Policy.
• Privacy Policy.
• Payment & Security.

If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.

15. Disclaimers and Liability

To the extent permitted by applicable law, the website and its general informational content are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the website.

Nothing in these Terms excludes or limits rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or limited.

16. Applicable Law and Disputes

These Terms are subject to applicable law, including any mandatory consumer rights that apply based on the user's location or relevant circumstances.

If a dispute arises, we encourage you to contact customer support first so that the matter can be reviewed and the parties can attempt to reach a resolution in good faith.

Nothing in this section removes any rights you may have under applicable law.

17. Updates to These Terms

We may update these Terms of Use when our website, technology, services, business practices, or applicable requirements change.

The current version will be published on this page with an updated revision date. Continued website use after an update is subject to the version then in effect, to the extent permitted by applicable law.

If you have questions about these Terms, please contact us using the details listed above.